Ordering Information
An overview of ordering information:
- Payment Options:
We currently accept checks, Money Orders, credit cards (VISA and MC only), or PayPal. Checks and MO's can be sent to the address listed at the bottom of this page. Please contact us for a quote and instructions whening paying by credit card. Paypal can be accessed through the PayPal link listed below, at www.PayPal.com or through the shopping cart (books only - see more info at the book ordering bullet below).
- Shipping options:Plants and supplies are shipped UPS Ground unless otherwise requested. You must request a quote by email or phone when ordering plants or supplies. We will attempt to ship the cheapest method possible and pass the savings along to the customer. Books are shipped USPS media mail unless otherwise requested. In some cases books may be drop shipped from the publisher if they are not in stock.
- Bamboo and selected plant shipping:
Bamboo plants are expensive to ship. Because of their large size in some cases and excessive weight, shipping can run as much as 1/3 of the cost of the plant, depending upon the shipping destination. In most cases it is much cheaper. Also in some cases, such as a cheap plant, it can actually cost more than the plant itself. All of our bamboos and most other types of plants are shipped in a well rooted nursery stock container (see bananas below for the exception). Because of the variable bamboo shipping costs and constant in/out of stock conditions of bamboo plants, we request that you please request a custom quote for a total, including shipping costs, of orders that includes bamboo plants.
To give you a rough idea of the involved weight of an order, net weights are as follows:
- #1 Container - 1 Gal. - 5 lbs.
- #2 Container - 2 Gal. - 10 lbs.
- #3 Container - 3 Gal. - 20 lbs.
- Shipping material - up to 5lbs.
For more detailed information on what is shipped and how to care for your new bamboo plant, see the bamboo care bullet under General Information.
- Bananas:
Bananas are much cheaper to ship as all of the bananas are shipped bare root and with the top foliage cropped off. This reduces the weight and relieves stress to the plant during shipping. However, large containers of bananas can still be expensive to ship as the root mass is much larger. Please request a total cost when placing an order.
- Books:
Books are shipped via USPS media mail as the cheapest shipping method available today, unless otherwise requested. If the book is not in stock it may be drop shipped directly from the publisher or back ordered. There is a flat $5.00 handling fee on all books ordered, regardless of quantity. Other than the handling charge, the shipping on books is free. Because books are handled differently than live plants, they are usually not shipped with plants when a book / plant order is combined. We do offer the convenience of a shopping cart through our payment gateway service when ordering books. The $5.00 fee will be automatically assessed when checking out. Combined plant / book orders cannot be processed through the shopping cart (see the plant bullets above), although you can order the books and plants separate.
- Gardening supplies:
Gardening supplies are shipped based upon weight. They are shipped UPS Ground unless otherwise requested. When placing an order please request a total prior to placing a payment.
Thank you for your consideration and as always, we certainly appreciate your business. If there is anything we can do to make your purchase more enjoyable, please don't hesitate to email or call us.
Mailing address only (Main Office):
Bamboo Plantation
642 Columbine Ln SW
Brookhaven, MS 39601
601-833-3937 Office/FAX
601-695-1818 Cell
EMAIL: customerservice@bambooplantation.com
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